Privacy Policy

Last Updated: [Insert Date]

At Shimano Freshwater Gear Sales (“we,” “us,” or “our”), we value your trust as seriously as you value quality fishing equipment. This Privacy Policy explains how we collect, use, protect, and share information when you visit freshwaterreelsale.com or purchase our premium freshwater fishing gear.

1. Information We Collect

Like selecting the perfect lure for your fishing needs, we only collect information necessary to provide our services:

• Personal Information: When you make a purchase, we collect your name, email address, shipping address, payment information, and phone number (optional).
• Transaction Data: Details about purchases you’ve made, including products ordered, payment method, and order history.
• Technical Information: IP address, browser type, device information, and how you interact with our website.
• Communication Data: Records of customer service inquiries and responses.

2. How We Use Your Information

We handle your data with the same precision as Shimano engineers crafting premium reels:

• Process and fulfill your orders for freshwater fishing equipment
• Provide customer support and respond to inquiries
• Improve our website and product offerings
• Prevent fraud and enhance security
• Send order confirmations and shipping notifications (transactional emails only)
• Comply with legal obligations

3. Data Sharing and Disclosure

We treat your information as carefully as we would our own fishing gear:

• Service Providers: We share necessary information with payment processors, shipping carriers, and IT service providers to complete your orders.
• Legal Requirements: We may disclose information when required by law or to protect our rights.
• Business Transfers: In case of merger or acquisition, customer information may be transferred.

We never sell your personal information to third-party marketers.

4. International Data Transfers

Since we ship globally (excluding some Asian countries and remote regions), your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws.

5. Data Security

We protect your data with the same reliability Shimano builds into its fishing rods:

• Bank-level encryption for all transactions
• Regular security audits and vulnerability testing
• Secure storage with access limited to authorized personnel
• We never store complete credit card details on our servers

6. Your Rights

You have rights regarding your personal information, just as you have choices in selecting your perfect fishing setup:

• Access and request a copy of your personal data
• Request correction of inaccurate information
• Request deletion of your data (subject to legal requirements)
• Opt-out of marketing communications (though we only send transactional emails)
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

Our website uses cookies – small files that help improve your browsing experience like a well-tuned reel improves your cast:

• Essential Cookies: Necessary for website functionality and checkout process
• Analytics Cookies: Help us understand how anglers use our site to improve it
• Preference Cookies: Remember your settings for future visits

You can manage cookie preferences through your browser settings.

8. Children’s Privacy

Our website is designed for serious anglers and not intended for children under 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy occasionally, just as Shimano updates its product lines. The current version will always be posted on our website with the effective date.